FAQ
Who are kuviceylon.com?
kuviceylon.com are one of the leading Tea | Spices supplying company in Sri Lanka serving only Freshest Tea | Spices to most of the leading hotels, restaurants & Supermarkets. They are committed to serve their valuable customers with the responsibility of building life. And so it started with the caption "Boat to Home"
Do you charge any extra delivery costs?
As said before kuviceylon.com does not charge any cost for its delivery. Its serves free to the areas specified in its operation.
What happens if you make the delivery to the incorrect address?
This will not happen since the delivery is verified in the time of delivery with the customer and with their telephone number.
How long does it take for the delivery once I place the order?
As per the policy of kuviceylon.com it is committed to deliver only fresh and its concept of Boat to home. It will deliver on the delivery day before 11.30 am. And if any issue in timing, the delivery team will coordinate with the customer.
How will I know if the delivery is made to the right party?
All the deliveries will be intimated by email and in future the confirmation of delivery will be intimated by an SMS.
To complete my order, I have to use my credit card. How secure is my information?
Customer´s Visa and Master card payments are going through secure payment gateways operated by the respective banks. Your card details will be securely transmitted to the Bank for transaction authorization using SSL 128bit encryption.