Packaging and Delivery
Packaging
- • The Tea & Spices is processed in ISO standard approach to the required specification of the customer, and then Tea & Spices is packed in food grade poly bag.
- • The poly bag is sealed and weighed and the details are fixed on the bag to ensure requirements.
- • Then packed bag is kept inside the box to be delivered within next 2 hrs, which will be delivered by the efficient delivery team to take it to the destination within the stipulated time.
Delivery
Please note that currently we serve the below area limits.
- • Colombo - 1 to Colombo-15.
- • Wattala, Mabola, Kelaniya, Wellampitiya.
- • Rajagiriya, Kotte, Nawala, Nugegoda, & Dehiwala.
Please Call Us on +94 766 475 575 if your city is not on this list, we are happy to provide you with the delivery service as per your request with additional delivery charges apart from the areas mentioned in the list.
We do not serve during Poya Days, and special days such as Tamil & Sinhala New Year, and Christmas day.
- Free delivery on orders over Rs:1000/= (IN AREAS MENTIONED)
- Please Ensure your order Before 9.00.PM for the delivery to be made before 11.30 AM on the following day
- If you place the order after 9.30 p.m.it will be considered as next day order and will be delivered on the following day before 11.30 a.m.
- Kuvi Ceylon will not be held liable for any issues relating to the recipient not being at home when the delivery arrives to deliver the order. So please ensure your presence or make necessary arrangements to receive the order.
- In the customer absence in the premises, kindly inform on prior notice to hand over to neighbor or Security etc. with the note to the concern person to avoid miscommunication.
- Also in any case of changing the order date or place of delivery or any other information can be changed by an email or by calling us on our hotline to do the needful.